Tempo Support
Help with Tempo: Shift Hours & Pay · ช่วยเหลือการใช้งาน Tempo
Email us · ติดต่อทางอีเมล
contact@tempowage.comWe usually reply within 2 business days, in English or Thai. Please tell us your phone model and what you were doing when the problem happened.
ตอบภายใน 2 วันทำการ ภาษาไทยหรืออังกฤษ
Common questions
Automatic clock-in didn't work
Check three things: “Clock me in automatically” is on for the workplace (Workplaces tab → the workplace), location access for Tempo is set to “Always” (iPhone) or “Allow all the time” (Android), and the workplace has a shift today. The phone can notice an arrival a few minutes late. You can always clock in by hand and fix the time later.
Tempo asked “Clock out / Break / Still working” when I left
Tempo asks when you leave well before your planned shift end, because you might be coming back. If you don't answer and don't return within 30 minutes, Tempo clocks you out at the time you left.
How do I fix a wrong time?
Open the shift from the Today or Shifts tab, tap the time, change it and save.
Is the tax amount exact?
No. After-tax pay is an estimate from your tax profile. Your payslip and your tax return give the real amount.
Where is my data? How do I delete it?
Everything stays on your phone; Tempo has no account and no server. Deleting the app deletes all its data. See the Privacy Policy.